master-zapier-plan-draft/research/zapier/docs/contacts-summary.md
George Lambert b4150c8250 Milestone 0: import zappier billing, Verae middleware, and Zapier research
Compose-ready workspace: packages/zappier (rate card, portal, Stripe),
packages/verae-zapier-middleware (timestamp + NATS), packages/verae-zapier
(CLI app), vendor/zapier-platform, and research/zapier vendor corpus.

Gate 0 structure checks pass. Product code and research are not yet wired.
2026-09-09 02:37:36 -04:00

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# CONTACTS.md — what was collected
**Source file:** [CONTACTS.md](../CONTACTS.md) (AZ table + 15 vertical sections)
**Machine copies:** [contacts.csv](../contacts.csv), [contacts.json](../contacts.json) (256 brands)
**Snapshot:** 17 August 2026
**Parent brief:** `Vendors.txt` (15 verticals) → live Zapier catalog filter
This is the **deeper 15-vertical subset**, not the 9,985-app dump. Contacts come from official about / legal / contact pages. Personal employee inboxes were omitted. `—` means not published first-party.
## Why it exists
`Vendors.txt` named verticals and counts, not companies. The catalog was matched to products that create contemporaneous records (signatures, inspections, claims, filings, recordings, certificates). Result: **270 placements / 256 unique** brands (some products sit in more than one vertical in the research narrative; the contact JSON is 256 unique slugs).
## Coverage (256 unique brands)
| Field | Count | Share |
|-------|------:|------:|
| Brand / website | 256 | 100% |
| Sales / demo / contact URL | 252 | 98% |
| LinkedIn | 248 | 97% |
| Support URL | 246 | 96% |
| HQ address | 215 | 84% |
| Legal / company name | 204 | 80% |
| Email | 164 | 64% |
| Phone | 147 | 57% |
Unique legal entities with a published name: **193**. Several parents own more than one Zapier-listed product.
## Shared parents (switchboard once)
| Brands | Legal / parent |
|-------:|----------------|
| 3 | 8am, LLC (CasePeer, DocketWise, MyCase) |
| 3 | Filevine, Inc. (Filevine, VineSign, …) |
| 3 | Zoho Corporation |
| 2 | Paperform Pty Ltd |
| 2 | Workday, Inc. |
| 2 | Canvas Solutions, Inc. (Device Magic / GoCanvas family) |
| 2 | Intellistack, LLC |
| 2 | SurveyMonkey Inc. |
Also called out in the directory: Vertafore, Applied, Nemetschek/GoCanvas, SafetyCulture, OneTrust, Smarsh, Pearson/Credly.
## How the file is organized
1. **How to use** — OEM starts at Sales / demo, then `sales@` / `partnerships@` if listed.
2. **All vendors AZ** — one table: company, brand, phone, email, sales URL, HQ.
3. **Fifteen vertical sections** — the same companies grouped as in `Vendors.txt`, with per-vertical contact tables.
Vertical headings in `CONTACTS.md`:
1. E-Signature and Execution
2. Contract Lifecycle Management
3. Inspection, Safety and Field Evidence
4. Construction and Change Orders
5. Legal Practice and Case Management
6. Insurance and Claims
7. Accounting, Audit and Tax
8. HR, ATS and Employment Records
9. Property, Title and Mortgage
10. Meeting and Call Recording / Transcription
11. Document Generation and PDF Automation
12. Credentials and Certificates
13. Forms and Field Data Capture
14. GRC, Compliance and Risk
15. Logistics and Chain of Custody
## How to use it
- **Partnership / OEM:** sales form first; confirm the number on the linked page before dialing.
- **Do not** email personal employee inboxes (they were never collected).
- **Full catalog outreach** (non-vertical): `CONTACTS-ALL.md` / `contacts-all.csv`.
- **Why this vendor / what record they mint:** `VENDOR-RESEARCH.md` and `profiles/01``05`.
## Limits
- Numbers and inboxes change.
- Many SaaS vendors only publish a form — that URL **is** the contact path.
- A few brands have no sales URL (rare).
- This file is not a capability dump (no trigger/action lists). See `CAPABILITIES.md`.
## Related
- Full directory: `CONTACTS-ALL.md`
- Fit, USP, Zap counts, “record they create”: `VENDOR-RESEARCH.md`
- Long dossiers: `profiles/`
- Mongo: `zapier.apps` filtered by the same slugs